At Super Quality Dispatch, we welcome your questions. It’s part of our commitment to excellence in customer care and our dedication to honesty and transparency. Feel free to contact us, or see if your question is one we are frequently asked.
Very simply, we buy you time so you can make more money. Most owners/operators get into this business to drive loads and make money, then find themselves bogged down by all the paperwork, regulatory requirements, and negotiations — things that keep you from doing what actually makes you money. By taking on all the business support activities you would like to offload, Logity Dispatch allows your business to run efficiently — and for you to take on more loads. In addition, when it comes to negotiating, we aim to get you the best rates for your loads, so you get to put more money in your pocket.
Surprisingly, no. If you want to recruit capable and competent talent, you need to develop and undergo a pretty vigorous recruitment process, which takes time and — if you need the services of headhunters — money. Even if you find what you are looking for, you will most likely need to provide office space — yet another expenditure — and in some cases, further training. Meanwhile, as many of our clients have admitted, hiring super quality disapatch turns out to be more cost-effective than even having one full-time dispatcher. Our industry expertise, networks, and experience make us the best at what we do.
Nope. We don't have any Contract , Advance Payment or Hidden Charges. First , make good money and then pay us at the end of the week. We don't make trucker drivers commit long-term upfront because we believe in earning your business. If you aren't happy, we aren't happy, so we'll work hard for you. But we also believe that all business owners should have the freedom to work with whomever they want. It's important for us to keep that freedom for you.
Time-sensitive deliveries are a core part of our expertise. Through strategic planning and optimization, we guarantee expedited services for time-critical shipments, helping you meet your deadlines and maintain your supply chain efficiency
A truck dispatcher is a logistics coordinator who manages the transportation of goods from point A to B on behalf of the carrier they represent. Truck Dispatchers work to keep a trucking companies operations as smooth as possible while their drivers are rolling. They also work hard to focus on keeping the trucking company as profitable as possible, by finding loads, negotiating the best rates possible.
If you are fortunate enough to work with an experienced dispatch company, this can be especially useful for new operations that are still working to build their business as that knowledge and experience can be invaluable to them staying in business and growing.
An experienced truck dispatcher can be especially beneficial for new Fleets Owners and Owner Operators as they shift to increasing their revenue, profit margins, and growing their business.
A truck dispatcher helps Fleet Owners maximize their profit margins, and keep their trucks loaded and rolling taking away the overhead and hassle of dealing with shippers and freight brokers directly.
Some of the truck dispatchers’ responsibilities include:
Coordinate and manage the most efficient loads to remain cost-effective as a company,
Combine shipments based on their routes and timeline to maximize truck operations and profitability,
Coordinate with drivers to determine the best route for delivery,
Managing schedules and routes so that delays in one area don’t affect other areas,
Provide reports that show order fulfillment rates, shipment errors, and other relevant data,
Coordinate freight to ensure shipments meet the agreed load requirements and the trucks are constantly loaded and rolling,
Monitoring the progress of drivers throughout the route, troubleshooting problems that may arise, and updating customers as needed,
Following up on damaged or returned shipments and taking required action promptly,
Tracking and reporting transportation daily, weekly, and monthly reports,
Taking calls and communicating with customers in a polite, professional manner,
Performing any other duties that may be assigned within the scope of logistics administration, operations, and management,
Keep track of transportation regulations and laws and ensure trucks and drivers’ are compliant,
Logging customer shipping schedules, complaints, and other relevant information.
No, you do not have to request an insurance certificate every time you engage our dispatch logistics services. Once you become a registered and approved client with our company, we will keep your insurance information on record
Absolutely. We love helping truck drivers and carriers in all stages of their careers. What we look for are keen, hardworking drivers, period. Realistically, if you are a new carrier, it may initially be harder for us to find you the best loads because most shippers and brokers prefer carriers with MC authorities more than six months to a year old. However, you can rest assured that Logity Dispatch will give it our all so you can make better money in your first year. Once you hit the one year milestone, access to better rates and loads will be even easier.
Fleet owners and Owner Operators deal with many challenges throughout the day keeping their business operations going, it is not just about delivering freight from one place to another, there is a lot that continuously has to be managed.
It can be difficult for fleet owners to manage a team, run their business operations, manage drivers, and find the time to search for the best paying loads, it is all very time-consuming, and reduces the available time to focus on maintaining and growing your business.
Fleet owners and Owner Operators can rely on an experienced dispatch services company to constantly manage their Over The Road (OTR) truck operations. Fleet owners and Owner Operators can leave the overhead of having to deal with drivers, freight brokers, shippers, and receivers constantly, where truck dispatchers act as the intermediaries between the Fleet owners, Owner Operators, and everyone else.
As with most business partnerships, choosing the right dispatch company can mean the difference between thriving and just getting by. Once you find a dispatch service that works well with your business, you will be able to turn over more back-end office tasks and leave the dispatch service to keep your trucks on the road rolling, leaving you more time instead to focus on growing your business.
Hiring a truck dispatcher and enlisting the help of an experienced truck dispatch company as your Logistics Operations Coordinator is the answer to support a trucking company’s business that provides high levels of convenience by reducing overhead in time and money leaving you more free time to manage and grow your trucking business.
Strong Freight Negotiations refer to the process of skillfully negotiating favorable shipping rates and terms with carriers and freight providers. These negotiations can benefit your logistics company by reducing transportation costs, improving profit margins, and enhancing overall operational efficiency.
Developing effective negotiation strategies involves thorough market research, understanding carrier pricing structures, analyzing shipment volumes, and identifying areas for potential cost savings. It also requires leveraging your company's shipping volume to negotiate better rates
Key factors to consider include the volume and frequency of shipments, the routes and lanes involved, the nature of the cargo, and the reliability and reputation of the carrier.
"No Forced Dispatch" at Super Quality Logistics signifies that our truck drivers and carriers have the autonomy to choose the loads they want to haul, without any coercion or obligation to take on specific shipments
"No Forced Dispatch" empowers truck drivers and carriers at Super Quality Logistics by allowing them to select loads based on their preferences, schedules, and business needs. This flexibility enhances job satisfaction and promotes a better work-life balance.
At Super Quality Logistics, "No Forced Dispatch" is a key policy to support our drivers. You can verify this practice by reviewing our contract terms, speaking with current drivers, and inquiring about our load assignment procedures